103 - 1366 Hugh Allan Drive
Phone: (250) 377-3669
Toll-free (general inquiries): (800) 971-4493
Toll-free (shipping and claims): (855) 377-3669
Fax: (866) 631-9615
Monday to Friday 7am - 8pm PST.
Saturday & Sunday 9am - 5pm PST.
If you don't get through, try our 'Live Chat' feature or send an e-mail.
You can also try us outside of those hours, you might get someone, if not, leave a message and we will get back to you.