Dear Valued Customers,
First of all, our hearts go out to anyone who's been impacted by this virus directly - especially those who are sick, to whom we extend our best wishes for a full recovery.
Everyone's safety and health are our number one priority as we support our Canadian vendors and shipping companies to bring you the best products, service and value in this challenging environment.
To help our customers as best we can, we are offering a 5% off on everything coupon code: SUPPORT5
Thank you for doing your part in flattening the curve by shopping online from the comfort and safety of your home. We are staying open to serve you and will ship your orders as quickly as we can.
We have reduced our staff at this time to operate from their homes, so they may be with their families and help slow down the spread of COVID-19.
Email will be our preferred method of communication temporarily however we will be checking our voicemails regularly and responding to our clients. Emails and phone messages in most cases will be replied to within 48 hours or earlier after receiving on normal business days - Monday to Friday.
We appreciate your understanding of these temporary changes in order to ensure the health of all our families, neighbours and friends around the world. These circumstances are affecting everyone and we all have to unite in a coordinated effort to defeat the spread of this virus.
Please rest assured your orders will be confirmed and held in que with the manufacturer and we will forward tracking once available.
Thank you again for your support and together we will make it through this difficult time and be stronger once on the other side.
President and CEO