Dear Valued Customers,
First of all, our hearts go out to anyone who's been impacted by this virus directly - especially those who are sick, to whom we extend our best wishes for a full recovery.
To help those who have been affected by the virus, we are offering a 5% off on everything coupon code: SUPPORT5
Thank you for doing your part in flattening the curve by shopping online from the comfort and safety of your home. We are staying open to serve you and will be ready to ship your orders as soon as we are able to.
We have reduced our staff at this time to operate from their homes, so they may be with their families and help slow down the spread of COVID-19.
Email will be our preferred method of communication temporarily however we will be checking our voicemails regularly and responding to our clients. Emails and phone messages in most cases will be replied to within 48 hours or earlier after receiving on normal business days - Monday to Friday.
We appreciate your understanding of these temporary changes in order to ensure the health of all our families, neighbours and friends around the world. These circumstances are affecting everyone and we all have to unite in a coordinated effort to defeat the spread of this virus.
Please rest assured your orders will be confirmed and held in que with the manufacturer and we will forward tracking once available.
Service Status - Updated March 25, 2020
1) Due to reasons beyond our control, our manufacturers in Ontario and Quebec have implemented total temporary closure of their facilities, including any warehouse operations and therefor shipping departments to help curb the spread of the Corona Virus.
2) Different manufacturers have estimated their re-opening dates.
3) Night and Day Murphy Cabinet Beds (Shipping From St-Jean-sur-Richelieu, QC J3B 8G4), shipping is now estimated to resume April 13 2020.
Thank you again for your support and together we will make it through this difficult time and be stronger once on the other side.
President and CEO